At ByKamkai, every product is quality-checked and backed by reliable customer support. Have a question? We’re here to help every step of the way
We know your time is valuable. That’s why we aim to answer every inquiry within 24 hours - thank you for your patience.
No matter where you are, our systems are designed to work across USA and beyond. We ship and support internationally.
Have questions or need assistance? We’d love to hear from you. Our team is always ready to help you choose the perfect comfort solutions for your travels.
📞 Contact: 240-660-8686
📧 Email: contact@bykamkai.com
📍 Address: PO BOX 44161
Experience ByKamkai in person and discover comfort made for every journey.
This content is for demonstration purposes.
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation—perfect for long flights, road trips, or even at home.
Q1: What makes the ByKamkai Massage Travel Pillow different from regular travel pillows?
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation perfect for long flights, road trips, or even at home.
Q2: Does the pillow heat up and massage at the same time?
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q3: Is the pillow safe for everyday use?
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q4: How is the pillow powered?
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q5: How long does it take to fully charge?
Charging takes approximately 2–3 hours using the included USB cable.
Q6: Can I use it while it’s charging?
For safety, we recommend using the pillow only when it’s fully charged, not while plugged in.
Q7: Is the pillow cover washable?
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q8: How do I keep the pillow in good condition?
Spot clean the memory foam when needed, avoid soaking the inner components, and store in a cool, dry place.
Q9: Can children use the ByKamkai pillow?
The pillow is recommended for ages 12 and up with adult supervision when using heat or massage.
Q10: Can I use it without the massage or heat functions?
Definitely. Even without power, the memory foam design provides excellent neck and head support.
Q11: How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days depending on your location.
Q12: Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused products in their original packaging. Please visit our Return Policy page for full details.
Q13: Does the pillow come with a warranty?
Yes. Each ByKamkai pillow is backed by a one-year limited warranty covering manufacturing defects.
Q14: Who can I contact for support?
Email us at support@bykamkai.com or fill out the contact form on our website. Our team typically responds within 24–48 hours.
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q1: What makes the ByKamkai Massage Travel Pillow different from regular travel pillows?
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation perfect for long flights, road trips, or even at home.
Q2: Does the pillow heat up and massage at the same time?
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q3: Is the pillow safe for everyday use?
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q4: How is the pillow powered?
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q5: How long does it take to fully charge?
Charging takes approximately 2–3 hours using the included USB cable.
Q6: Can I use it while it’s charging?
For safety, we recommend using the pillow only when it’s fully charged, not while plugged in.
Q7: Is the pillow cover washable?
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q8: How do I keep the pillow in good condition?
Spot clean the memory foam when needed, avoid soaking the inner components, and store in a cool, dry place.
Q9: Can children use the ByKamkai pillow?
The pillow is recommended for ages 12 and up with adult supervision when using heat or massage.
Q10: Can I use it without the massage or heat functions?
Definitely. Even without power, the memory foam design provides excellent neck and head support.
Q11: How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days depending on your location.
Q12: Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused products in their original packaging. Please visit our Return Policy page for full details.
Q13: Does the pillow come with a warranty?
Yes. Each ByKamkai pillow is backed by a one-year limited warranty covering manufacturing defects.
Q14: Who can I contact for support?
Email us at support@bykamkai.com or fill out the contact form on our website. Our team typically responds within 24–48 hours.
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q1: What makes the ByKamkai Massage Travel Pillow different from regular travel pillows?
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation perfect for long flights, road trips, or even at home.
Q2: Does the pillow heat up and massage at the same time?
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q3: Is the pillow safe for everyday use?
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q4: How is the pillow powered?
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q5: How long does it take to fully charge?
Charging takes approximately 2–3 hours using the included USB cable.
Q6: Can I use it while it’s charging?
For safety, we recommend using the pillow only when it’s fully charged, not while plugged in.
Q7: Is the pillow cover washable?
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q8: How do I keep the pillow in good condition?
Spot clean the memory foam when needed, avoid soaking the inner components, and store in a cool, dry place.
Q9: Can children use the ByKamkai pillow?
The pillow is recommended for ages 12 and up with adult supervision when using heat or massage.
Q10: Can I use it without the massage or heat functions?
Definitely. Even without power, the memory foam design provides excellent neck and head support.
Q11: How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days depending on your location.
Q12: Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused products in their original packaging. Please visit our Return Policy page for full details.
Q13: Does the pillow come with a warranty?
Yes. Each ByKamkai pillow is backed by a one-year limited warranty covering manufacturing defects.
Q14: Who can I contact for support?
Email us at support@bykamkai.com or fill out the contact form on our website. Our team typically responds within 24–48 hours.
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q1: What makes the ByKamkai Massage Travel Pillow different from regular travel pillows?
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation perfect for long flights, road trips, or even at home.
Q2: Does the pillow heat up and massage at the same time?
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q3: Is the pillow safe for everyday use?
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q4: How is the pillow powered?
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q5: How long does it take to fully charge?
Charging takes approximately 2–3 hours using the included USB cable.
Q6: Can I use it while it’s charging?
For safety, we recommend using the pillow only when it’s fully charged, not while plugged in.
Q7: Is the pillow cover washable?
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q8: How do I keep the pillow in good condition?
Spot clean the memory foam when needed, avoid soaking the inner components, and store in a cool, dry place.
Q9: Can children use the ByKamkai pillow?
The pillow is recommended for ages 12 and up with adult supervision when using heat or massage.
Q10: Can I use it without the massage or heat functions?
Definitely. Even without power, the memory foam design provides excellent neck and head support.
Q11: How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days depending on your location.
Q12: Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused products in their original packaging. Please visit our Return Policy page for full details.
Q13: Does the pillow come with a warranty?
Yes. Each ByKamkai pillow is backed by a one-year limited warranty covering manufacturing defects.
Q14: Who can I contact for support?
Email us at support@bykamkai.com or fill out the contact form on our website. Our team typically responds within 24–48 hours.
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q1: What makes the ByKamkai Massage Travel Pillow different from regular travel pillows?
Our pillow combines premium memory foam, gentle heat therapy, and soothing massage vibration to provide support, pain relief, and relaxation perfect for long flights, road trips, or even at home.
Q2: Does the pillow heat up and massage at the same time?
Yes! You can use the heat and massage functions together or separately, depending on your comfort.
Q3: Is the pillow safe for everyday use?
Absolutely. ByKamkai is designed with built-in safety settings, including automatic shut-off for both massage and heat functions.
Q4: How is the pillow powered?
The pillow is USB-rechargeable. A full charge typically lasts 2–4 hours depending on usage.
Q5: How long does it take to fully charge?
Charging takes approximately 2–3 hours using the included USB cable.
Q6: Can I use it while it’s charging?
For safety, we recommend using the pillow only when it’s fully charged, not while plugged in.
Q7: Is the pillow cover washable?
Yes. The outer cover is removable and machine-washable. Please remove the inner massage unit before washing.
Q8: How do I keep the pillow in good condition?
Spot clean the memory foam when needed, avoid soaking the inner components, and store in a cool, dry place.
Q9: Can children use the ByKamkai pillow?
The pillow is recommended for ages 12 and up with adult supervision when using heat or massage.
Q10: Can I use it without the massage or heat functions?
Definitely. Even without power, the memory foam design provides excellent neck and head support.
Q11: How long does shipping take?
Orders typically ship within 2–3 business days and arrive within 5–7 business days depending on your location.
Q12: Do you offer returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused products in their original packaging. Please visit our Return Policy page for full details.
Q13: Does the pillow come with a warranty?
Yes. Each ByKamkai pillow is backed by a one-year limited warranty covering manufacturing defects.
Q14: Who can I contact for support?
Email us at support@bykamkai.com or fill out the contact form on our website. Our team typically responds within 24–48 hours.
